Automation for Metro Detroit Plumbing Contractors
Water emergencies don't wait for business hours. Neither do your customers. You can't answer every 'my basement is flooding' call when you're under a sink. We automate the chaos so you can focus on fixing pipes.
Why Plumbing Contractors in Metro Detroit Are Leaving Money on the Table
You're great at the work. But these admin problems are killing your profits.
Emergencies Come at the Worst Times
Burst pipes at midnight. Sewage backups on Sunday morning. You're losing emergency revenue to voicemail while dealing with other emergencies.
Big-Ticket Quotes Go Cold
You quoted a $20K repipe or sewer line replacement. Customer needs to 'think about it.' Without follow-up, they get 3 more quotes and you lose.
Service Calls Pile Up Unpaid
You ran 15 service calls last week. Half the invoices are still 'in process.' You're floating labor costs while customers forget to pay.
What We Automate for Plumbing Contractors
Custom-built automation tailored to how plumbing businesses actually work.
24/7 AI for Plumbing Emergencies
AI identifies true emergencies (flooding, no water, sewage) vs. routine calls. Emergencies get immediate dispatch; routine gets efficient scheduling.
Instant Response for Water Emergencies
When someone searches 'emergency plumber near me' at 2 AM and fills out your form, AI responds in 60 seconds.
Same-Day Service Call Invoicing
Tech finishes the job, invoice goes out immediately. One-click payment. No more waiting weeks for a $250 service call payment.
Big-Ticket Quote Follow-Up
That repipe quote doesn't die. AI follows up with financing options, warranty information, and urgency messaging about pipe condition.
Review Requests That Build Trust
Plumbing is trust-based. Build your 5-star reputation automatically after every successful service call.
Appointment Confirmations & Tech Tracking
Customers know exactly when your plumber is arriving. No more 'I waited all day' complaints.
Why Plumbing Contractors Choose Rivet
We understand plumbing because we've been in your boots.
True Emergency Triage
AI distinguishes between 'my toilet is running' and 'my basement is flooding.' Emergencies get immediate attention; routine gets scheduled.
24/7 Emergency Coverage
Water emergencies don't wait for Monday. AI answers, qualifies, and dispatches emergency calls any hour of any day.
High-Ticket Conversion
Repipes, sewer replacements, whole-home repiping—these need follow-up. AI handles it with financing info and urgency messaging.
Service Call Efficiency
From booking to invoice to payment—the routine service call workflow is fully automated. You focus on the actual plumbing.
"Emergency calls used to go to voicemail constantly. Now AI books them while we're on other jobs. We've added 3-4 emergency calls per week we would have lost."
Metro Detroit's Plumbing Automation Experts
We're not a national tech company. We're local operators who understand Metro Detroit plumbing businesses— the seasonality, the competition, the customer expectations.
Questions from Plumbing Contractors
How does AI handle 'water everywhere' emergencies?
AI recognizes emergency keywords and asks critical questions: Is water still flowing? Can you shut off the main? Is it clean water or sewage? Then it dispatches or escalates immediately.
Can AI handle drain cleaning calls?
Yes. AI qualifies drain issues (kitchen vs. main line, single drain vs. multiple), assesses severity, and schedules appropriately. Simple clogs get routine scheduling; main line backups get priority.
What about permit questions for big jobs?
AI can provide general permit information for your area and note that your team handles all permit requirements. Complex permit questions get escalated to you.
Do you handle commercial plumbing?
Yes. We customize scripts for commercial vs. residential. Commercial calls can be routed differently, with appropriate qualification questions for property managers and business owners.
How do you handle after-hours pricing?
AI can communicate your after-hours rates and give customers the choice: pay emergency rates now, or schedule first-available at regular rates. Transparency builds trust.
Ready to Automate Your Plumbing Business?
Join 50+ Metro Detroit contractors who've automated their way to more revenue and less admin work.