24/7 AI-Powered Call Handling

Never Miss Another High-Ticket Job Again

AI phone and SMS agents that answer every call in under 3 seconds—24/7, nights, weekends, holidays. Built for Metro Detroit contractors who are tired of losing money to voicemail.

Answers in under 3 seconds
24/7/365 coverage
Metro Detroit area codes

Incoming Call

(248) 274-9545

AI
"Thanks for calling Johnson Roofing! This is Alex, how can I help you today?"
"Hi, I have storm damage on my roof and need an inspection."
AI
"I can help with that! Let me get you scheduled for a free inspection. Are you available tomorrow morning or afternoon?"
Lead qualified & appointment booked

Try It Free—Talk to Your AI Agent

Hear how your customers will be greeted...every time. Pick your trade, enter your business name, and test your personalized AI receptionist.

Customize Your Demo Agent

Tell us about your business and hear your personalized AI receptionist.

Your Demo Awaits

Select your trade, enter your business name, then generate your personalized demo agent.

What Makes Our AI Voice Assistant Different

Not another generic answering service. Built specifically for Metro Detroit home service contractors.

Answers Every Call in Under 3 Seconds

No rings, no waiting, no voicemail. Your AI receptionist picks up instantly and greets callers professionally. Sends lead summaries instantly by text or email so you never miss a detail.

Fully Customizable to Your Business

Teach your AI receptionist answers to common questions, route calls based on urgency, book appointments directly to your calendar, and capture the exact details you care about. It learns your business.

Built for Metro Detroit Contractors

We're not a national call center. Our team understands your market—storm seasons, local neighborhoods, what homeowners in Troy vs. Warren are asking about. Local area codes (313/248/586) build trust.

24/7/365 Coverage

Nights, weekends, holidays—your AI never sleeps. Emergency calls at 2 AM get answered the same as calls at 2 PM. No overtime, no sick days, no missed opportunities.

Sounds Natural, Not Robotic

Advanced voice AI that sounds like a real person. Callers can't tell the difference. We train it on your specific terminology, services, and the way you talk to customers.

Instant SMS & Email Summaries

Every call generates a detailed lead summary sent directly to your phone. Name, address, issue, urgency level, and next steps—all before you finish your current job.

How It Works—Simple as That

From incoming call to booked appointment in minutes. No manual work required.

1

Call Comes In

Customer calls your business number. AI answers instantly—no rings, no hold music, no 'press 1 for sales.'

2

AI Qualifies the Lead

Natural conversation gathers key details: name, address, issue, urgency. For roofers, it asks about storm damage and insurance. For HVAC, it identifies emergency vs. routine.

3

Appointment Gets Booked

Qualified leads get scheduled directly on your calendar. AI checks your availability, picks a slot, confirms with the customer, and sends a text confirmation.

4

You Get Notified

Instant text/email with full lead details: who called, what they need, when they're booked, and any special notes. You're ready before you even call back.

Real Example: Roofing Lead at 9 PM

9:02 PM

"Hi, I have storm damage from last night and water is coming into my bedroom."

AI Response

"I'm sorry to hear that. Let me get you scheduled for an emergency inspection. Is there active water coming in right now?"

9:04 PM

Lead qualified: Emergency, insurance claim, Troy address. Booked for 8 AM tomorrow.

Your Phone

📱 New emergency lead: Sarah M., 123 Oak St Troy. Storm damage, active leak. Tomorrow 8 AM.

Featured Client Success

How Metro Detroit Orthodontist Captures $100K+ in Monthly Revenue They Used to Lose

Live Client Case Study

Metro Detroit Orthodontist

www.metrodetroitorthodontist.com

The Problem

Like most medical practices, Metro Detroit Orthodontist only answered phones during business hours—9 AM to 4 PM, Monday through Friday. Every call outside those hours went to voicemail. And in orthodontics, a missed call often means a patient choosing a competitor who answered first.

The Solution

Rivet deployed a custom AI voice and SMS assistant that answers every inquiry 24/7—nights, weekends, and holidays. The AI qualifies leads, answers common questions about treatments and financing, and books consultations directly into their calendar.

"We were losing dozens of leads every month because we only answered the phone from 9 to 4. With Rivet's AI voice and SMS assistant handling inquiries 24/7, we're now capturing over $100,000 in monthly revenue that used to go straight to our competition."

Practice Founder

Metro Detroit Orthodontist

Results at a Glance

$100K+

Additional monthly revenue captured

24/7

Coverage vs. 7 hours/day before

0%

Calls going to voicemail now

Dozens

Of leads recovered monthly

Works for any local service business. Whether you're an orthodontist, roofer, HVAC contractor, or plumber—if you're losing leads to voicemail, we can help you capture that revenue.

Metro Detroit Contractors Love It

Real results from real contractors in your area. No fluff, just numbers.

We used to lose 20+ calls a week to voicemail. Now the AI books jobs while we're on roofs. Added $34K in revenue in the first 60 days.

Mike R.

Roofing ContractorTroy, MI

$34K

Added revenue in 60 days

The AI answered a call at 11 PM from a homeowner with a burst pipe. By the time I woke up, I had a $4,200 emergency job booked and confirmed.

Dan K.

Plumbing ServicesSterling Heights, MI

$4,200

Emergency job booked overnight

I was skeptical about AI answering my phone. But it sounds so natural—customers think it's a real receptionist. And I'm not missing dinner with my kids anymore.

Sarah L.

HVAC ContractorNovi, MI

100%

Calls answered

50+

Metro Detroit contractors

24/7

Always-on coverage

<3 sec

Average answer time

$2.4M+

Revenue captured for clients

Frequently Asked Questions

Got questions? We've got answers. If you don't see what you're looking for, book a call and ask us directly.

Our AI uses advanced voice synthesis (powered by ElevenLabs) that sounds remarkably human. We train it on your specific business terminology, services, and even your tone. Most callers can't tell they're talking to AI—they think it's a professional receptionist.

The AI handles about 90% of calls fully automated. For complex situations, it takes a detailed message and immediately texts/emails you with all the information. You can also set up VIP routing for certain callers or keywords to transfer directly to your cell.

Yes! We integrate with ServiceTitan, Jobber, Housecall Pro, Google Calendar, and most major field service management tools. The AI books appointments directly into your existing system—no double-entry or manual syncing.

Perfect—the AI handles overflow and after-hours calls so your team isn't overwhelmed during busy periods and you never miss weekend or evening leads. Many clients use it as a backup that ensures 100% answer rate.

Most clients are fully live within 5-7 business days. We handle all the technical setup, script writing, and testing. You just review and approve, then we flip the switch.

Significantly less. Traditional answering services charge $1-2 per minute and often provide generic, poorly-trained operators. Our AI is a flat monthly rate with unlimited calls, 24/7 coverage, and custom training for your business.

Absolutely. You can set up transfer rules—for example, 'if they say emergency' or 'if they're a repeat customer' the AI can transfer directly to your cell or office line. You control the rules.

Yes! You can call our demo line right now to experience the AI yourself—no signup required. We also offer a pilot period for new clients so you can see real results before committing long-term.

Ready to Stop Missing High-Ticket Calls?

Every missed call is money walking out the door. Book a free strategy call and we'll show you exactly how many leads you're losing and how to capture them—automatically.

Or call us directly: (248) 274-9545

30-Day Performance Guarantee

If you don't see results, we'll make it right.