Built by Local Business Owners Who Felt the Same Pain You Do
Hey, I'm Matt, the founder of Rivet. I've owned several small businesses here in Metro Detroit, and most recently, we purchased a home-service company.
Our Story
We had a common problem across all of our businesses: We were drowning in the admin!
- Missing calls
- Not following up on quotes
- Invoices weren't going out on time
Not because we didn't care — but because we were busy doing the actual work.
I've called dozens of other home service companies and found it rare for anyone to answer on the first ring. Most of the time, I had to call two or three times just to get a human.
And then it clicked: Home-service businesses aren't losing customers because of competition. They're losing customers because of admin.
The same thing even happened to us personally — we got three quotes for a $38k parking lot job, and not one contractor followed up. We still hired one, but the deal could have been closed instantly with a single message.
As business owners ourselves, we could feel the stress this creates: the constant juggle of calls, quotes, invoices, hiring, and customer updates — all while trying to actually deliver the service.
So we built Rivet.
Why We Exist
Rivet was designed to remove the invisible bottlenecks that silently choke home-service businesses.
Our mission is simple: Automate the admin work so you can focus on the work that pays.
Capture Every Lead
24/7 SMS + voice agents so you never miss a call
Follow Up Automatically
So more quotes convert without you chasing them
Get Paid Faster
Automated invoicing that goes out on time, every time
Attract Better Employees
Automated recruiting funnels that work while you sleep
Reduce Stress
Eliminate the tasks that drain your time and energy
Built For Us First
We use these same systems to grow our own business
Local Roots. Real Experience. Practical Automation.
We're not software people trying to sell you something you don't need. We're operators, parents, and Metro Detroit locals who understand what it takes to run a small business in the real world.
Local to Metro Detroit
We're not a national tech company. We're your neighbors in the 313, 248, and 586.
Operator-Built
Every system we build comes from real experience running a home service business.
Done-For-You
No software to learn. We build it, launch it, and manage it. You just see results.
Results-Focused
We measure success in jobs booked, invoices paid, and time saved—not features shipped.
Ready to Remove Your Biggest Constraint?
If you're tired of losing money to missed calls, dead quotes, slow invoicing, or hiring chaos, you're in the right place. Rivet exists to make your business run smoother, grow faster, and feel lighter.
Let's unlock the next chapter of your business.
Book Your Free Strategy Call