Diagnosis before tools
From 60-minute quotes to 2.
Mike runs a $3M insulation business. He thought he needed AI. He needed a diagnosis. Watch the 4-minute breakdown of what we actually did.
Book a 15-minute callNo pitch, no proposal. Just a conversation about where your money is leaking.
Mike was working harder, not bigger.
Mike runs a residential insulation install company in Metro Detroit. $3M plus per year. Good team. Real backlog.
Every quote took him an hour. Site visit, math, write-up, send. He was the bottleneck.
He thought he needed new software. He explored three other AI vendor tools that would have cost more than they'd save.
He didn't need any of that. He needed someone to sit with him for a half day and tell him where the actual constraint was.
We didn't touch software for the first 4 hours.
The diagnosis is the entire job. Before we recommend a tool, build a workflow, or write a line of code, we look at the business across four things:
Process
What's the real flow of work? Where does it stall?
People
Who's doing what they shouldn't? Where's the owner stuck?
Tech
What's already in place? What's duplicating effort?
Data
What can you measure? What can't you?
For Mike, the constraint wasn't lead generation. It wasn't his team. It wasn't his CRM. It was that so many of the workflows depend on him. He built this thing to $3M but wasn't able to pull himself away from the day-to-day to focus on the next phase of growth.
We mapped it. We sized the ROI. We picked the smallest possible build that would unstick the most.
Then we built it.
One workflow. Built right.
We built a Blueprint Estimator that does the thing Mike was doing manually:
No new CRM. No new platform to learn. One workflow rebuilt around what was already there.
What changed for Mike.
Time to produce a quote. Same accuracy. Owner no longer the bottleneck.
Mike can now quote during a site visit, on his phone, in real time.
The build's monthly run cost is less than an hour of Mike's time. Every quote after that is margin.
The point isn't the tool. The point is that we found the right thing to build before we built anything.
Is this the call you've been meaning to make?
This is for you if:
This isn't for you if:
15 minutes. Three questions. One answer.
The call is structured. You'll get a real read on your situation, even if we never work together.
I ask three questions. Where the business is, where the owner is stuck, where you've tried to fix it before.
I tell you what I'd look at first and where I'd expect to find the leak.
If you want to keep going, we book a paid diagnostic. If not, you walk away with free intel.
No pitch. No proposal. No “let me send you a deck.”
The 15-minute call is the smallest commitment in your business.
It's also the one that tells you what to do next.
Book the callOr email hello@rivetops.io. Reply within one business day.
Matt Sitek. Rivet Automation.
20 years in Fortune 500 technology consulting. Now a fractional AI partner for owner-operated installation and home service businesses doing $5M and up.
I work with a small number of clients at a time. Detroit-based. Most engagements start with a single workflow rebuild like Mike's. Some grow into a full operating-system rebuild. Some stay small. Both are fine.
If you want to see what I actually publish, LinkedIn is the cleanest place.